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Luxer Watches Return/Refund Policy

Special for the Holidays! 30 Day Free Return Shipping for USA and Canada!

 Thank you for shopping at LuxerWatches!

We offer full refunds and/or exchanges within the first 60 days of your purchase, if 60 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Exchanging or Refund Returning Your Watch

If there is a problem with your watch or if you want to exchange it, follow the guidelines below for prompt service and satisfaction.

Before you decide to return or exchange your watch be sure to review our return and exchange policies and contact us at 1.866-237-8820 with any questions or concerns that you may have. Our professional team can assist you with information about what documentation will be required and how the package should be sent back to us safely and securely.

USA Return address with Return Authorization only:

LuxerWatches
c/o American Shipping Services
100 Walnut St door 19 Box 103
Champlain NY 12919
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Canadian Return address with Return Authorization only:
LuxerWatches - Returns
6700 Parc Ave  Suite 242
Outremont Quebec H2V 4H9
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Please note: All returns require an RMA before shipping back.