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Return Policy


LuxerWatches 60 day return policy: The watch has to be in same brand new condition as received with all links tags booklets. The customer is responsible for the watch till it arrives back at our place. The customer is responsible to pay for return postage. And it is recommended to send it with a tracking number and insurance since it is the customer who is responsible until it arrives back at our store.

Exchanging or Refund Returning Your Watch

If there is a problem with your watch or if you want to change it, follow the guidelines below for prompt service and satisfaction.

Before you decide to return or exchange your watch be sure to review our return and exchange policies and contact us at 1866-237-8820 with any questions or concerns that you may have. Our professional team can assist you with information about what documentation will be required and how the package should be sent back to us safely and securely.